Support &
Services
More Than Machines. Built on Support
From installation and training to spare parts and upgrades — Buhrs keeps your production running at peak performance, every day
What We Offer
All the Support You Need. One Partner
Our commitment doesn’t stop after installation. With a full range of services, Buhrs is your partner throughout the entire machine lifecycle — helping you reduce downtime, lower costs, and get the most out of your investment.
Installation & Onboarding
- Fast on-site setup by certified engineers
- Operator training tailored to your workflow
- Support with system configuration and acceptance testing
Upgrades & Retrofits
- Extend machine life with modern components
- Stay compliant with safety and industry updates
- Add new features as your business evolves
Maintenance & Repairs
- Preventive service plans to avoid costly breakdowns
- Remote diagnostics and global emergency response
- Factory-trained technicians available worldwide
Training & Documentation
- On-site, remote, or hybrid training programs
- Manuals, service documentation, and updates
- Empower your team to operate independently
- Improve output
Spare Parts
- Original Buhrs parts, always in stock
- Fast global shipping and expert support
- Guaranteed compatibility — no guesswork
Service Contracts
- Stay operational with planned support and no surprises
- Regular service intervals that keep your system in top condition
- Fix issues before they become problems and avoid costly downtime
- Direct access to Buhrs experts for fast troubleshooting & assistance
- Save on certified components: guaranteed compatibility and lifespan
Why It Matters
Downtime Is Expensive. Prevention Pays
Unexpected failures cost more than just repairs — they impact throughput, deadlines, and profitability. Our proactive service approach helps you avoid problems before they happen, while keeping your system optimised and future-ready.
Need Immediate Support?
We’re Just One Call Away
Experiencing issues? Need technical support or urgent service? Our global service desk is ready to assist — fast, professional, and with minimal disruption to your operation.
Certified Buhrs Systems. Factory Refurbished. Performance Guaranteed.
Certified Refurbished Equipment
Looking for a budget-friendly entry into high-performance packaging? Our certified refurbished equipment offers the same engineering excellence — fully tested, refurbished, and backed by Buhrs support.
Request Support
Downtime Is Expensive. Prevention Pays
Let’s make sure your Buhrs system keeps performing, year after year. Whether you need parts, maintenance, or help expanding your setup — we’re here for you.